MEDVi reviews 2026: what it costs, what the public record shows, and how cancellation works
What MEDVi charges, what its public record shows, and what its terms say about cancelling. Every figure here is read from MEDVi's own pages on November 3, 2026.
By Open Water Rx Editorial Team, Publisher and buyer-guide research
Last checked Rechecked monthly
By Open Water Rx Editorial Team. Published . Sources checked .
Short answer
MEDVi is a telehealth weight-loss company based in Newark, Delaware. Prescribing decisions are made by clinicians in the OpenLoop Health network, and compounded medication is dispensed by partner pharmacies MEDVi names on its site. On November 3, 2026, MEDVi listed its compounded semaglutide program with a promotional first month and refills at $199 a month. It published no compounded tirzepatide price. Its public record is mixed: a 4.3 TrustScore from 15,201 Trustpilot reviews, an F rating from the Better Business Bureau with 659 complaints in the last 12 months, and an FDA warning letter dated February 20, 2026. MEDVi is not scored or ranked in this guide.
Is MEDVi legit?
MEDVi is an operating company that sells prescriptions after a clinician review. Whether it is right for you comes down to three separate questions.
- Who prescribes. MEDVi’s site says clinicians in the OpenLoop Health network decide whether to prescribe. It also names CareGLP Affiliated P.C.s as providing medical treatment.
- Who dispenses. The site names three partner pharmacies: Triad Rx (Daphne, Alabama), RedRock Pharmacy (St. George, Utah) and Beaker Pharmacy & Compounding (McKinney, Texas). You can look up any pharmacy’s license with that state’s board of pharmacy.
- Whether regulators have raised concerns. FDA sent MEDVi a warning letter in February 2026, covered below. A warning letter states the agency’s concerns; it is not a court ruling.
What MEDVi costs
| Item | What MEDVi lists | Source and check date |
|---|---|---|
| Compounded semaglutide injection, refills | $199 a month. Its FAQ says refills are locked in at $199. | glp1.medvi.org, checked Nov 3, 2026 |
| Compounded semaglutide injection, first month | A promotional price under a "FALL Sale" label. This guide never uses a promotion as a program’s price. | glp1.medvi.org, checked Nov 3, 2026 |
| GLP-1 tablets | Listed as "starting at $249". No billing interval stated. | glp1.medvi.org, checked Nov 3, 2026 |
| Compounded tirzepatide | Not established. No price on MEDVi's public pages. | glp1.medvi.org and home.medvi.org, checked Nov 3, 2026 |
| Brand-name Wegovy, Wegovy pill and Zepbound | $99 membership plus the medication cost. The medication amount is not published. | glp1.medvi.org, checked Nov 3, 2026 |
| Membership on the compounded program | The page states no membership or hidden fees. | glp1.medvi.org, checked Nov 3, 2026 |
| Billing interval | Not stated on the pricing page. The refund policy describes monthly billing. | home.medvi.org/cancellation-and-refund-policy, checked Nov 3, 2026 |
At $199 a refill, eleven refills come to $2,189, before the first month is added. Ask for your dose and price in writing before you pay, because the terms say the final charge can vary with the medication prescribed and the pharmacy chosen.
What the FDA warning letter says
FDA’s Office of Compounding Quality and Compliance sent a warning letter to MEDVi, LLC dba MEDVi on February 20, 2026, after reviewing the website medvi.io in December 2025. The letter raised two issues:
- Product images showed MEDVi’s name on compounded semaglutide and tirzepatide labels. FDA said this suggested MEDVi compounded the drugs when it did not.
- The site said the compounded products had the same active ingredient as Wegovy, Ozempic, Mounjaro and Zepbound. FDA said those claims implied that unapproved compounded drugs had been approved or evaluated by FDA.
FDA said the products were misbranded, noted that its list was not exhaustive, and asked for a written response within 15 working days. Compounded drugs are not FDA-approved, and FDA does not review them for safety, effectiveness or quality before they are sold. Read the letter: FDA warning letter 721455 (opens in a new tab).
Reviews and complaints, by the numbers
| Source | Record | Checked |
|---|---|---|
| Trustpilot (medvi.org) | TrustScore 4.3 from 15,201 reviews | Nov 3, 2026 |
| Better Business Bureau | F rating, not BBB accredited | Nov 3, 2026 |
| Better Business Bureau complaints | 788 in the last 3 years, 659 in the last 12 months | Nov 3, 2026 |
A star rating measures customer experience, not medical quality. A large company also collects more complaints than a small one, so read the complaint categories on BBB, not only the count.
How to cancel MEDVi, and what you get back
From MEDVi’s cancellation and refund policy, read November 3, 2026:
- You can cancel at any time by emailing [email protected] or through the patient portal chat.
- Cancel at least 72 hours before your next billing date. Otherwise the current cycle is charged and the cancellation starts the following cycle.
- A full refund applies only if you cancel within the first 72 hours and received no services, or if a provider disqualifies you for a medical reason.
- On monthly billing there is no refund for the month you cancel in or any earlier month. On multi-month billing, refunds cover only months in which no medication shipped.
From MEDVi’s terms and conditions (last updated March 31, 2026): consultation fees are not refundable and prescription sales are final. Disputes go to binding arbitration with a class-action waiver, and you have 30 days to opt out. MEDVi’s total liability is capped at $100.
Questions to ask before you pay
- What will I pay at my dose from month two onward?
- Is there a compounded tirzepatide price, and can I see it in writing?
- Which pharmacy will fill my prescription?
- What is my billing date, and what is the cancellation cutoff before it?
Compare before you choose
Surfbound Health · Publisher’s own program, scored and ranked the same way
Compounded semaglutide $169 a month and compounded tirzepatide $219 a month, the same at every prescribed dose, with no membership fee. Nothing is charged unless a licensed provider approves the prescription. Cancel any time in the patient portal. Source: surfbound.co/pricing, checked Nov 3, 2026.
GLP1 Buyer Guide and Surfbound Health are both owned by Open Water Rx LLC.
Frequently asked questions
How much does MEDVi cost per month?
On November 3, 2026, MEDVi listed compounded semaglutide refills at $199 a month after a promotional first month, and GLP-1 tablets starting at $249. Brand-name options are a $99 membership plus the medication cost, which MEDVi does not publish.
How much is MEDVi tirzepatide?
MEDVi's public pages did not list a compounded tirzepatide price on November 3, 2026. Brand-name Zepbound is listed as a $99 membership plus the medication cost. Ask for the tirzepatide price in writing before you pay.
Is MEDVi FDA-approved?
MEDVi is a telehealth company, not a drug, so it is not something FDA approves. Wegovy and Zepbound are FDA-approved drugs. Compounded semaglutide and tirzepatide are not FDA-approved. FDA sent MEDVi a warning letter on February 20, 2026 about how its website described compounded products.
How do I cancel MEDVi?
Email [email protected] or use the patient portal chat at least 72 hours before your next billing date. Refunds are limited to the first 72 hours with no services received, or a medical disqualification.
Who are MEDVi's doctors?
MEDVi says clinicians in the OpenLoop Health network make the prescribing decision, and it names CareGLP Affiliated P.C.s as providing medical treatment.
What is MEDVi's BBB rating?
F, and MEDVi is not BBB accredited. BBB listed 659 complaints in the last 12 months when checked on November 3, 2026.
This article records what MEDVi published on the dates shown. It is not medical advice and does not recommend a program. Prices and terms change; confirm them on MEDVi’s own pages before you pay.
Suggested citation
GLP1 Buyer Guide. "MEDVi reviews 2026: what it costs, what the public record shows, and how cancellation works." Open Water Rx LLC, last modified November 10, 2026. https://glp1buyerguide.com/articles/medvi-reviews-cost-2026
Last modified . Facts carry the date we checked the provider page behind them.